The service and expertise at Transitional Technologies is phenomenal. I know that I can always reach out to Rich, Mary, Adam and Ken to get help with any IT issue whether its server syncing, potential email fraud, fax issues, or just general advice. Rich’s team goes above and beyond. We never feel like we are just clients at SNA Insurance. We feel like family. Please keep up the great work, Rich.
We love the dependability, the quick response to our problems and the ease your company has in finding solutions to our work solutions, remote or in the office. We love you guys!
Henry County Water District No. 2, Campbellsburg KY
When we have a problem with our system, it receives immediate attention. We receive same-day service and whatever technician shows up, they correct the problem, from network management to use of certain software. Everyone at Transitional Technologies has always been willing to work with us patiently to assist us where we lack in tech skills and offer advice and support to make our use of technology efficient and easier.
Immaculate Conception Catholic Church, LaGrange KY
The single biggest benefit to The Jones Group is that, You guys are always wonderful! We have never had a problem you couldn't fix, and you always fix them quickly!
Firms we have used in the past would never show up and if they did, they were not as fast as you guys!
The Jones Group LLC Crestwood KY
Thank you so much for saving my data off of my old computer. This is the second computer that you have resurrected for me. You are truly amazing.
Richard Hollander with Transitional Technologies has supported Eventualities since 2006. He has always been there for us and we can always count on him. Customer service can not be beat! As our company has grown and changed so had our IT needs. Transitional Technologies has made sure that our systems are up to date and able to grow with the companies ever changing needs. I would refer Richard to anyone with out hesitation. He is one of the reasons our company has flourished.
Rich Hollander, President of TTI, did an initial walk through of the new location and was on site numerous times during construction to assure our needs were met. Rich was always available and able to answer any questions or concerns we had. TTI scheduled time to visit our location when the internet provider was doing the line installation, communicating with the installer about which jacks were designated for which line of service. The staff at TTI has always been courteous. Any questions I have, TTI addresses and answers them. They advise us of options and services that may be beneficial to our company. TTI cares about Mason Construction’s success.
Tax Service Express started experiencing computing problems around noon on Valentine’s Day, more importantly it was Tax Season! What started as a monitor not working escalated into our server going into an endless loop of updates that shut down all our office computers. Rich Hollander, President of Transitional Technologies (TTI) was immediately on site working to fix the server. When it became apparent that the server was in massive failure, Rich worked through the night. Rich not only restored the old server but he prepped a new server just in case. It was a good thing Rich had a contingency plan because even a restore could not save the old server. Rich had the new server installed and ready by the time we opened the next day. Tax Service Express was back in business thanks to Rich Hollander and TTI’s dedication to keeping us up and running!
The single biggest benefit of using Transitional Technologies is getting a quick response when a service isn’t working. Other IT firms we worked with in the past do not have the quick response.
When choosing an IT firm business experience sets them apart, “You all are very knowledgeable about all things IT, not just internet. Not just phone systems. Not just networking. You know those things, but you also know the software side and the good, bad, and ugly”.
Kim Buckler Hydes
Oldham KY Tourism & Conventions Louisville, KY
For the first time since I began practicing law, I feel confident that my IT vendor will get it right. Their competence makes Transitional Technologies the best IT firm I have ever used in my 39-year attorney practice. I recommend them without reservation if you are looking for a qualified, knowledgeable, skillful IT company.
Stephen A Schwager PLLC Louisville KY
I can't say enough wonderful things about Transitional Technologies!We now live in the age of computers, connected to the internet, connected to the 'Cloud', etc. Our business is very computer-oriented; computers are a must these days for most businesses. The computer age is continually changing and if it weren't for the expertise and knowledge of Transitional Technologies, I honestly don't know what we would do. If they did not exist, all of my time would be spent trying to figure out, 'how in the world am I supposed to do this?', as opposed to being a manager and running our business.
It has been my experience in the past, that being a business/people person and trying to communicate with a computer expert can be challenging and very frustrating at times. Transitional Technologies has been our IT group for over 8 years and they have always been so easy to work with. They have always been able to talk me through anything. They are so calm and have talked me off the edge of a cliff more than once, when I thought I had just destroyed an enormous amount of information. If it is an issue that cannot be handled over the phone they come to our office and take care of it. If we need new upgrades, cables run, etc, they are here right away. I don't know how I would have been able to run our business without them.
Doerr Animal Clinic
Our tech issue was handled promptly and the fix went beyond my expectations. We’re very happy having Transitional Technologies handle all our computer and phone support needs.